Thank you for your interest in our magazines and other services. Your privacy is important to us, and we believe in providing you with full disclosure about the kinds of information about you we gather (“Personal Information”) and what we do with it. We also want to give you a choice about the use of your Personal Information.
PERSONALLY IDENTIFIABLE INFORMATION
This is Personal Information you may have provided us that is specifically about you including, for example:
Name, company name, mailing address, e-mail address, phone number
Demographic information (such as age and sex)
Your interests and preferences
Transactional information (such as the history of your purchases or how you signed up for our newsletters)
We use your name and address (postal and/or e-mail) in order to deliver the product, information or service you requested and to follow up with you about the transaction (i.e., send a renewal notice, invoice, etc). We may also send you further information about the publication or service, its offers, or other products produced under its name. We use the information you provide us about others to enable us to send them your gift subscriptions or products.
This is Personal Information obtained while you visit the Website that cannot personally identify you, such as:
System Information. The type of operating system you are using (e.g. Windows, Mac OS), the domain name of your internet service provider (ISP) (e.g. Telus, Shaw) and the type of browser you are using (e.g. Firefox, Internet Explorer). Browser information (i.e. the URL of the web page you were just on, the IP address of the computer you are using and your domain type) is automatically recorded as part of transmitting information over the internet. We may use it to help us display information in the best format for you.
Cookies. A cookie is a small text file we place in your browser’s files. No one else can read this file. Cookies allow our server to recognize you when you return to the Website, so you don’t have to re-register and so we can retain any preferences you may have given us. If you do not wish to receive cookies, most browsers allow you to be alerted when a cookie is sent to your computer, so you can decide whether to accept it.
Statistical Reports. We may develop summary reports to help us and our advertisers better understand our audience and provide web content and advertisements that are more likely to be of interest to you. For example, we may report the total number of visitors to our site in general or to specific pages, the average length of visit, etc. No identifying data about individuals is reported.
Data. During your visit to the Website, we may record choices you have made and use this to provide more customized content or advertising. This data does not identify you. If we do market research studies or polls in any area that will only be reported in aggregate, this will be indicated.
YOU HAVE CONTROL OF YOUR PERSONAL INFORMATION
You always have the option to instruct us not to use Personal Information we have about you, beyond providing you with the product, information or service you requested by using the ‘Contact Us’ page.
E-mail newsletter communications will always include an “Unsubscribe” option.
We make every reasonable effort to protect against the loss, misuse and alteration of Personal Information under Our control. Our security policies are periodically reviewed and enhanced as necessary.
Only authorized individuals and suppliers have access to Personal Information. Where Personal Information is sent to a third party for processing, we make sure, through our contracts with them, that all Personal Information is kept secure. We keep your Personal Information for the time we are providing you with a product or service, and for a reasonable time thereafter in the event that you wish to resume service.
You may contact us regarding privacy matters:
OFFICE OF THE PRIVACY COMMISSIONER OF CANADA
The Office of the Privacy Commissioner of Canada oversees our Personal Information handling practices. If any privacy concerns are not addressed to your satisfaction, you may contact the Office of the Privacy Commissioner of Canada for further guidance:
By Phone: 1-800-282-1376 or 613-995-8210